|
< 30 DAY MONEY BACK
GUARANTEE >
Product may
be returned within 30 days of original invoice date for a
refund. Refund amount will be minus original shipping charge
and a 15% restocking fee. |
|
< CPU/PROCESSOR
>
Sixty day warranty from the
date of the original invoice (repair or replacement
only). |
|
< EXTENDED WARRANTY OPTION ON CPU/PROCESSOR
>
Sixty day CPU + 9 month parts warranty included in price
1 year CPU + part warranty for $35.00
2 year CPU + part warranty for $75.00
3 year CPU + part warranty for $125.00
|
|
< ALL OTHER PARTS
>
Nine month warranty from the
date of the original invoice (repair or replacement
only). |
<
PHYSICAL DAMAGE >
Physical
damage is not covered under warranty. If your purchase is
damaged in shipping please contact Rainier Computer Systems to arrange a
claim with the responsible shipping company. |
<
PRICE PROTECTION >
We do not
offer any price protection on our products. Prices of computer
components fluctuate daily and we try to update our prices as often
as possible. You may pay a higher price today than what
something will cost tomorrow or you may pay a lesser price today
than what the same item will cost
tomorrow. |
|
< RMA PROCEDURE
>
If one of our products
fails the customer is responsible for shipping it back to Rainier Computer
Systems. When the product is repaired or replaced Rainier Computer
Systems will pay for shipping the product back to the customer. If
it is determined that the component has not failed and it is user
error then the customer will be billed a $20.00 testing fee and a
return shipping charge.
-
All returns must be
authorized by Rainier Computer Systems and be marked with a valid RMA
(return merchandise authorization) number.
-
For a RMA number please
call 253-840-5441.
-
RMA numbers are good for
14days from the date of issuance.
-
Returns without a valid
RMA number will be refused.
|
