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SmartRetailer Support

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The Smart Retailer program comes with 30 days of free technical support. Beyond this, support is offered on a time and materials basis or through an affordable annual support agreement. The solution to many questions can be found in the help section within the program or you can use our online version of help.

If you are still under a warrantee, have a support agreement, or wish to pay for assistance, you can email your support questions to or call (253) 840-5441.